Consumer protection law
shoaib
(Querist) 02 October 2012
This query is : Resolved
My client is residing at rented premises and having no gas connection of his own. Landlord has given him gas for time being. He in the month of July 2012 approached gas agency to book new gas connection without stove. Gas Distributor refuses to book new gas connection without stove and said he has to buy gas stove as it is mandate without that new connection could not be issue. A complaint to this effect has been made to HPCL in which reference of MRTPC notification is given. As per that customer is at liberty to buy stove from market but same should be of ISI standard. Thereafter HPCL replied that as he dont want gas stove an inspection to the premises will be carried out where he requires connection. Further they replied and refused to lot new gas connection on the ground that as the premises already contained gas connection an additional connection could not be allotted. Kindly do note that at the time of inspection he has given declaration that he dont possess gas connection in his name and the connection found belonged to the landlord. They on humanitarian ground given him for use for time being. Kindly guide to prepare consumer complaint.
Kiran Kumar
(Expert) 02 October 2012
there is some notification issued by the Govt. in this regard.
the gas companies are making survey in order to curb the duplicate gas connection.
pls check that notification first.
