An individual discovered an unauthorised electric line with poles on their private land in Nadiad, Gujarat. Despite lodging a complaint with the Gujarat Electricity Board and sending a legal notice, they received no response. The board claimed oral permission was sufficient, which the landowner disputes. The advice given is to first use the RTI Act to inquire about the complaint's status and then pursue legal action, including filing a suit for permanent and mandatory injunctions, seeking compensation for damages and mesne profits.