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procedure for complaint in consumer court

(Querist) 25 May 2010 This query is : Resolved 
Dear Sir
I was purchsed a new car on 15.05.10.that are diffective peace.i have complained to dealer but no action taken by dealer.what is the procedure to file a case in consumer court?
A V Vishal (Expert) 25 May 2010
The procedure for filing a complaint is very simple. It can be made on a piece of paper with the necessary particulars.

There is no fee for filing a complaint before the District Forum, the State Commission or the National Commission. (A stamp paper is also not required). There should be 3 to 5 copies of the complaint on plain paper
The complainant or his authorized agent can present the complaint in person
The complaint can be sent by post to the appropriate Forum / Commission
A complaint should contain the following information:-
(a) the name, description and the address of the complainant
(b) the name , description and address of the opposite party or parties, as the case may be, as far as they can be ascertained
(c) The facts relating to complaint and when and where it arose
(d) Documents, if any, in support of the allegations contained in the complaint
(e) The relief which the complainant is seeking
The complaint should be signed by the complainant or his authorized agent
The complaint is to be filed within two years from the date on which cause of action has arisen
Daksh (Expert) 25 May 2010
Dear Sharwan,
I fully concur with Vishal's suggestion but would like to suggest that you may resort to sending a written notice before initiating consumer complaint.
Best Regards
Daksh
Raj Kumar Makkad (Expert) 25 May 2010
I do agree with vishal.
kumar sachin (Expert) 25 May 2010
i also agree with vishal n Daksh but would like to inform tht you need to pay a nominal court fee in view of postal order on the amount of compensation claimed.


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