SETTLEMENT OF INSURANCE CLAIM & ITS INVESTIGATION RULES.

Querist :
Anonymous
(Querist) 19 July 2011
This query is : Resolved
Dear Experts,
I would like to know rules relating to settlement of insurance in case of theft of vehicle. An F.I.R. registered dated 26th April, 2011 with the concerned Police Station and submitted intimation to the concerned insurance company with all relevant documents apart from intimation letter to the concerned R.T.O.
Later, contacted insurance company yesterday dated 18th of July, 2011. Response to our efforts got turn down by the concerned Manager of the company saying that they have not received a Non Traceable Certificate issued by the concerned Police Station along with a Final Investigation Report copy submitted to the concerned area of the Honorable Magistrate.
Meanwhile, I have approached the Police Station with the requirement for the same. In response to my concern that the authority conveyed that the said matter is under investigation hence needs 6 months time to issue both the Non Traceable Certificate and a Final Report of Information. Requested officials concerned at the office for rules governing the requirement such period of time.
Thus, I have not satisfied with their unclear reply. Therefore, I, humbly request Respected Experts to give away the needed information pertaining to the subject matter.
Thanking you all.