Online purchase abroad

P.ESAKKIMUTHU (Querist) 11 September 2013 This query is : Resolved
I have sent dollors by bank transfer to a seller at China for purchase of tablets and ipads. If the seller does not respond properly, whom should I contact for making a complaint and for remedial actions

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M.Sheik Mohammed Ali (Expert) 11 September 2013
you send complaint letter to cyber cell online

P.ESAKKIMUTHU (Querist) 11 September 2013
PL FURNISH ME THE POSTAL AND EMAIL ADDRESS OF CIBER CELL

Rajendra K Goyal (Expert) 19 September 2013
Whether you have entered in the formal agreement for the deal with the foreign supplier? Whether any FLC(Foreign Letter of Credit) was opened to cover the deal? Whether the money was given as per the provisions of LC through your Bank? Whether any cover (ECGC or other) was taken for the deal? In absence of All the information, it would be difficult to give any advise in the matter.

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