Consumer court; jurisdiction

Sivan S (Querist) 17 September 2010 This query is : Resolved
The seller is not refunding my money for undelivered product, even after repeated requests.
The seller is an online shopping portal shipping to all areas in India.
I want to file a complaint in the consumer court.
Can I file the complaint in the CDRF in my area even though the seller belongs to a different state. Is there any jurisdiction problem?
Please advise

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s.subramanian (Expert) 17 September 2010
Yes. You can do it in your area. Nothing wrong.

Rajeev kulshreshtha (Expert) 17 September 2010
yes you can file the consumer case but the jurisdiction shall be guided by the sec. 11 of the act not according to your residence.

Chanchal Nag Chowdhury (Expert) 17 September 2010
U have not stated as to what type of product was to have been delivered. First satisfy yourself that U come within the definition of consumer before moving CDRF.
If U R satisfied that U do, go ahead & file the case in the local CDRF.

Sivan S (Querist) 17 September 2010
In the seller website, it shows that all disputes subject to Delhi jurisdiction only.

I bought the item on their shopping website, paid using internet banking and it was supposed to be door delivery. It is not a physical shop. The process of shopping was done, sitting at my home.

The seller doesn't have any office in my state.

Sivan S (Querist) 17 September 2010
The item is a pair of shoes

Sarvesh Kumar Sharma Advocate (Expert) 17 September 2010
with carefully take all pleas in your plain that how the o.p.is bounded with the jurisdiction.

O. Mahalakshmi (Expert) 23 September 2010
Yes you can file case against Opposite Party in your station under section 12 of Consumer Protection Act 1986.

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