Case against car company fiat
bijukumar
(Querist) 11 June 2015
This query is : Open
I HAD PURCHASED A VEHICLE FROM FIAT IN DEC 2009. ON 18.08.2014,I MET AN ACCIDENT AND MY VEHICLE SUFFERED SOME DAMAGES AND REMAINED IMMOBILE. Since 22.08.2014, I have been in regular contact with FIAT for servicing and repairing of my vehicle. Since that time they have been misleading me by saying that their workshop at Guwahati and in the region will be ready in next 10-15 days and my vehicle will be served on priority basis. Now ten months has been eclipsed and on numerous dates given on writing, they have failed me. I have records of mails sent and received from. I have also sent a notice to them through post with acknowledgement card in the month of January 2015.
I have also offered them my permission to provide services and hence restore my vehicle anywhere.
Regarding the accident, I have already put up a claim with my insurer. The insurance company said, they need a quote from the workshop to start their part of work. FIAT even failed to provide me the quote or even inspected by vehicle despite the fact they gave in written that they will send somebody to inspect my car. Neither FIAT made the parts available or wanted to supply me.
Based on the above and all my recorded communication Can I claim a compensation suit against FIAT, as I have gone through lots of economic/professional losses as well as tremendous harassment. They not only didn't provided services or restored my vehicle but also mislead me occasions after occasions towards their readiness of providing services to me.
