Anonymous
18 April 2018 at 00:25
Hello I need some advice from an expert in co-op banking as there are none in my state. Thanks!
Nafees Salim Shaikh
16 April 2018 at 19:50
Respected Sir/Madam,
I work as a Travel Consultant in a Backoffice located in Thane of a UK based Travel Agency whose main office is in UK.
I joined this company in Feb 2018. But after joining this company I found thay they are involved in doing lots of fraudulent and suspicious activities.
For Example: From our Backoffice we handle flights/airlines fare quotation enquiries, seats availability, make reservation for UK and Indian passengers on call and collect all payment details on call or thru email. But after collecting payment or charging the passengers debit/credit card they dont issue their Tickets and almost in all cases they issue tickets only one day before the departure date of travel of passengers and if any passengers calls requesting for their Electronic Tickets copy then they fool them by sending them just the Itinerary Copy of their trip. Some of them who dont have any knowledge about all these things gets fooled but some of them who are intelligent they tends to argue and insist us to send the correct tickets. But inspite of receiving the payment the Directors of this company who sits in the UK office force us to tell lies to customers by giving some reasons to give them a hope and try to convince them that they will receive their E-Tickets very soon.
Example 2: If a Passenger done the booking 4 to 6 months in advance from their travel date and made the payment thru Bank Transfer or thru Debit/Credit Card and as usual after receiving the payment they just send the itinerary receipt and later on if the passenger wishes to cancel their reservation or do some changes then as we handle UK Point Of Sale so they Charge 275 british pounds per Passenger as a Cancellation Fee and 225 pounds as a Date Change Fee per Passenger plus fare n tax difference if any. But in reality these Charges will be applicable on passengers whose tickets are already issued and not at all on those passengers whose tickets are not issued so the entire money goes in the management's pocket.
Example 3: When a passengers make the reservation and does the payment by personally visiting our Slough and Lester offices in UK so at that time they collect the payments and issue tickets and give them the tickets printouts but as soon as the passenger leaves the office or on the same day they Void the E-Tickets and issue the fresh tickets with new ticket numbers one day before the passenger travel date. They does all such fraudulent practices bcoz they knows that if a passengers does the flights bookings 3 to 4 months in advance then there is a possibility that he/she might need to change or cancel the reservation before the travel date and this means the company will get bonus income and they wont have to share it with the airlines concerned due to non-issuance of original tickets.
Example 4: If a passenger has done the booking and later on due to some reason opt for cancellation then they dont give the refund amount of their tickets easily and keep irritating the passengers by repeating the dialogues that our agency have not received the refund amount in our account from the airline side thats y we are unable to give the refund to pax but in reality it takes max 3 to 4 weeks to process refund but they makes us inform the passengers that it will take 12 to 14 weeks to receive the refund amount. And inspite of the fact that they receive refund from the airline the Agency's Management staff choose to delay the refund amount to pax.
Right from the time I have joined this company I have came across lots of different above given scenarios where the management has laid guudelines to cheat the passengers by making its staff tell lies to them and we have to obey their orders without objecting to it. My Travel Company is an Iata recognised Agency and they have the Ticketing Authority of only 2 Airlines that is Jet Airways and Air India as these 2 Airlines operates lots of flights especially between UK and India and their Flights Tickets price are Cheaper than other Airlines who operates either only one flight a day or very few flights per week. So as per the management we are instructed to offer and give first preference to the passengers for AI and 9W flights options for their fare quotation enquiries and if pax agrees to the quoted fare then our Agency management gets to fool lots of passengers by implementing on the above given scenarios tactics.
In the last 3 months Me and my Colleagues have attended Calls of different passengers who went to the London Heathrow and Birmingham Airports by carrying the E-Tickets which they collected from the Agency office at the time of doing the payment but after reaching the Check-In Counters they found that their tickets are not valid for travel means it is a Voided Ticket so these type of passengers gets angry and frustrated and contact us demanding for clarification regarding y their tickets were voided and issue/reissue fresh tickets for them asap..!! And some passengers even gives bad words and says that your travel agency are involve in some suspicious activities and we will report to Police or File a case in Court against the Company for their actions.
I have earlier worked in other Travel Companies as well and I know that companies always keep a profit margin on the amount of flights tickets they sold to passengers but I have never witnessed such type of cheap fraudulent and suspicious activities in my professional life journey till date which I have seen and experienced by working in my current company. I feel so pity for those passengers who have became victims of this company's cruel, unethical, unprofessional practices which they have been doing it consistently to reap the benefits and manage their operational expenses. And just in case if any passengers report to Police or file a case against our company then will our Office be raided by Police and can they arrest the entire staff for the company's fraudulent actions..?? or being a responsible citizen shud I upfrontly report to Police about whats going on in the Company..??
I am very much confused and willing to switch my Job asap and join a good ethical company.
So I would like to know the expert opinions, views, feedback and legal advice for my above given scenario.
Regards,
Nafees
Anonymous
16 April 2018 at 15:13
what happens to the shares when a shareholder dies and there is no nominee or legal heir?
Rudra Dev Bagchi
16 April 2018 at 09:37
What are the responsibility of an arbitrator after he receives the reference of arbitration
Smruti
16 April 2018 at 09:06
Dear Sir/Madam Please explain with example Special problems of Proof of Infringement: a)Status of Intellectual property in transit-TRIPS obligation-Indian position b)The evidentiary problems in action of passing off Regards AKS
Pushkar Kumar
05 April 2018 at 23:23
Sir/Madam,
We are a startup based out at Jalandhar Punjab, We approached Union Bank of India, main branch Jalandhar for their loan product Union Startup Scheme. At first they clearly said 'NO' when they came to know that we are looking for the loan to be covered under CGTMSE. When we asked to provide a written reply, they kept us doing followups, calls, writing emails and we got a letter stating illogical reasons in the month of January, 2018 ( This happend because we had approached the DGM with our complaint about the delay.
We wrote to Banking Ombudsman, Chandigarh where the bank was severely warned and asked to produce fresh reasons if they are not approving the proposal, the bank then submitted two different replies one by the DGM and other by the Regional Head.
Both wrote arbitrary points like
1.Our credit worthiness not good as my landlord gave negative feedback but the fact is no one from the bank came to meet our landlord.
2. Similarly they wrote that we couldn't provide answers to their questions, but they never asked any question.
We now want justice on this, they have written 'anything' but completely different from what we got as the first reply.
We have voice clippings to support our points.
What should we do now?
Patanjali Dhar
04 April 2018 at 21:33
An Employee in a Bank fradulently sells the property of the Bank to a third person. The third person without due diligence makes the payment and asks the .Bank to hand over the possession of the property? As per the property laws, Corporate laws etc., is it incumbent on the Bank to hand over the possession of the property to the third person? If RBI advises the Bank to honour the transaction made fradulently by an Employee and accepted by third person without due diligence.What is the legal position?
ii) In case of PNB Nirav Modi fraud, a few Employees of the Bank fradulently issue LOU worth thosands of Crores. The Indian Banks in foreign countries honour these LOUs without due diligence, when they knew that LOUs in India are issued for 3 months and they have been issued for 1 year. RBI is reportedly said to have advised Bank to honour these fradulent LOUs. Whether it is incumbent on the Bank to honour all the fradulent documents/ transactions, when it is clear that with due diligence such fraud would have been detected by the Indian Banks located in foreign countries? What is the legal position? If a precedent is created in PNB, then all the financial Institutes would be liable to honour transactions made fradulently?
iii) I am a minority share holder in PNB. If they honour fradulent transactions worth thousands of crores, they are intentionally causing huge losses to the Bank and consequently causing loss to all the shareholders. Can I file a case against Bank for wilfully causing loss by honouring fradulent transactions and claim compensation?
iv) Can any Advocate file my case de bono?
Johny
03 April 2018 at 21:45
Hi Sir,
My one of friend shared one Excel sheet of his company.It will contains Us people mail id & Phone numbers.
I will shared that to others persons.After that my friend company file a case on me as per IT ACT 2008 U/S 41A in cyber crime statation as i will share confidencial data to other.
1)It will call confidential data or no not because it will access to total no employees in his company?
2)any possiblety for arrest me at the time of attending cyber crime statation?
Mukesh
01 April 2018 at 20:33
Sir,
Please advice me regarding the following issue:
1. One of the firm in Ahmedabad (Roller Flour mill) took term loan of Rs.2.50 crore from GIIC, Ahmedabad in 1996. During 2006, GIIC has filed a civil suit for recovery of dues to the tune of Rs.11 crore.
2. BIFR has declared the unit as Sick Unit 2. I have given personal guarantee.
3. In the details of property column, the details of property which is given is dubious. Neither I have submitted any papers related to my property.
4. In fact, i was an employee working for the company. But he made me as Director (on papers).
5. As on date, I dont have any property. But I am a Govt. employee. Please advice regarding the legal implications on me.
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Limited company -bank account closed
Dear Sir,
In Limited company, the bank account closed and the balance amount of cheque issued in director name.
Any violation of law regarding the cheque received in director name after closing the company Bank Account.
Violation of Law as per Section 185 of Companies Act, 2013 – Loan to Directors.
Now cheque received in director name for Rs.3420/- can show as reimbursement of Expenses.
Please advise in above matters
Thanks & Regards
NK