bank fraud

Querist : Anonymous (Querist) 02 March 2010 This query is : Resolved
i open a internet a/c at sbbj bank udaipur in this a/c iam only view trangiction but not fund transfer facility but 21st feb.2010 i checked my a/c iam shocked that someone transfer 650000 rs. from my a/c threw internet irush to bank ireport to bank manager but he say that you get online fund transfer right threw online application i did not apply for this facility the bank say we are not responcible for this cheating what legliy do.

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Querist : Anonymous (Querist) 02 March 2010
bank fraud

nishad (Expert) 02 March 2010
Please send a notice to the principal officer in writing detailing out the case.If there is no reply coming in from their end, please file a police complaint in the jurisdictional station house.Besides that, file a complaint in the consumer forum and also submit a petition to the RBI...I guess any one of these things will force the bank to react...
please preserve all the communication transpired b/w you and th bank for future litigation, if any

Parveen Kr. Aggarwal (Expert) 02 March 2010
Besides following the suggestions of Mr. Nishad, also make an application under the RTI Act seeking all the information and details about the transaction and the documents pertaining to opening of account and other terms and conditions agreed upon with the bank.

adv. rajeev ( rajoo ) (Expert) 03 March 2010
Issue notice to the bank to credit the amount to your a/c which is transferred and also claim the compensation for the bank's negligence in the consumer forum. If the bank failed to respond your request then you can also file a criminal case against the bank.

Guest (Expert) 03 March 2010
I do agree with experts.

Sanjeev Panda (Expert) 03 March 2010
It is an online banking fraud. File a FIR with police. The police will get IP address and MAC address of the system from which the alleged banking transactions has been done from the bank by issuing notice to the bank u/s 91 Cr.P.C. which would help to trace the culprit. Further the police will trace the beneficiary of the transactions, Once the FIR is lodged. Further, always remember that every transactions made via internet leaves digital footprint. So, lodge a FIR with the police. Please give further detail of the case, I would give you more precise opinion.

J. P. Shah (Expert) 03 March 2010
Pl visit my file on problems with banks on this portal.

Kumar Thadhani (Expert) 03 March 2010
APPROACH BANKERS OMBUSDMAN WITH YOUR GRIEVANCE OR FILE COMPLAINT WITH CYBER CRIME POLICE STATION OF YOUR JURISDICTION.