Service charge 15% by private hospitals

Pratik Jain (Querist) 30 August 2021 This query is : Open
Do private hospital can charge 15% service or administrative charge over the hospitalisation bill, in Gujarat I observed that hospital charging 10 to 20 % as service or administrative charges even in cash of cashless mediclaim service. My father was hospitalized in Bhai Lal Amin general hospital Vadodara, it was cashless mediclaim hospitalisation but hospital charges 15% service charges under cashless claim which medical insurance not paid and we have to pay this from our pocket, though in Delhi and uttar Pradesh there is no such charges, Kindly advise do hospital charge administrative charges or Service charge

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This discussion explores whether private hospitals in Gujarat can legally charge a 15% service or administrative fee on hospitalisation bills, even when using cashless mediclaim. The user experienced this charge, which wasn't covered by their insurance, and notes it doesn't seem to be a practice in Delhi or Uttar Pradesh. Advice is sought on the legality of such charges and potential recourse, including approaching the consumer forum.

kavksatyanarayana (Expert) 30 August 2021
The private hospital bill will include charges for your room, food, medical supplies and services, and any tests or procedures, including X-rays.

P. Venu (Expert) 31 August 2021
You may take up the issue with the consumer forum.

Pratik Jain (Querist) 01 September 2021
Please reply is there any law

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