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Intentional Negligence and malafide conduct of Shopkeeper

Querist : Anonymous (Querist) 06 November 2009 This query is : Resolved 
A friend of mine living in Andrewsganj, New Delhi approached me with a complain that one Madrasi Shop selling retail items has a pet cat, which moves around freely, licking milk pouches, urinating and brushing its fur on open atta bags, open sugar bags, open rice bags( six bags of different rice) and other open edible items. On complaining about this state of matter to the shopkeepers, who showed his South India attitude against all North Indians did not care and brush aside this complain saying, this is our pet cat it can do anything, we are not interested in the customers. Unfortunately, many customers were taken to ill after consuming the open edible items from his shop but were not aware of the fact of the pet cat of the shop as detailed above. My friend complained to MCD health department and the local police to book this shopkeeper for such malafide attitude towards his ignorant customers who were taken to ill because of his arogant and malafide attitude towards the north Indians.Police told him to complain to MCD health department and not to Police and returned his complain letter. In MCD health department, no body is interested in this complain hence my friend is in dismay and horrified at Indian Law of the Land. Could any of our learned friends tell my friend as to where to file a written complain for such abhorant act of the shopkeeper in question, as severe diseases can take place by and from this cat in question. Your answer will help and releive many innocent customers who had been taken to ill and at danger from severe illness.
Sudharsan.m (Expert) 06 November 2009
my suggestion is not to buy anything from that shop.

Cancel his license to sell if registered under shops and establishment act

can file case in consumer forum deficiency of goods, if you have valid proof accompanied by the doctor certificate and bill of that shop purchase then you can make out.
Raj Kumar Makkad (Expert) 06 November 2009
Complaint is confined to the authority whom to approach in the given circumstances.

I suggest to move a RTI application with MCD Health Department and ask the fate and further action over your pending application and also ask in the same application the time frame & procedure to be incurred in such complaints. also ask the designation of the persons connected with such investigation, their day to day action after the receipt of the aforesaid application and the copy of investigation, if conducted.

You see the result of this application. No other sppedy way is available.
Querist : Anonymous (Querist) 09 November 2009
Thanks for your support, this is not only problem of one person, it is common only the people to suffer. In reality such is not possible but only creats enemity in the neighbourhood.

Thnks n regards


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