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Car Company Riping Me

(Querist) 29 August 2009 This query is : Resolved 
Hi, My car a Maruti Swift ZXi meet with an accident. the car was sent to repairs to a authorised maruti Workshop. there are 3 issues bothering me

1. My car towing costed me 3000 Rs but the company has fixed the towing charges to re emburse in insurance by 1500 Rs only. Now why so as if the nearest service center is much far & towing charges are more whats my fault in that.

2. They (workshop) replaced the air bags in my car & billed me about 90000 Rs for that. The diffrence between maruti Swift VXi which comes withour air bags & ZXi which comes with air bag is 60000Rs which includes air bags + 17 other items on it costing nearly around 35000. so according to that the airbags should be just worth 25000 rs max so why 90000

3. They are saying that insurance will pay only 50% cost of the airbag as they say it comes under plastic or rubber. So there is a 50% depreciation on this thing. Now when its a item which is only used once in its whole life time then how can be there any depreciation on it.

I would be really greatfull if someone suggest something
Sarvesh Kumar Sharma Advocate (Expert) 30 August 2009
yr complaint is right for claiming d amount which copany's authrised centre pic from yr pokit with un fair mean practice ,
the consumer court is the better solution .


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