Credit Note is not being honoured by the issuing company
Querist :
Anonymous
(Querist) 27 June 2011
This query is : Resolved
Dear Sirs
We are a start up enterprise based out of Hyderabad, certain company issued a Credit Note to us against the material which was returned back to them, they are denying to settle the same as they have manipulated in their books and fraudulently showing balance on us, which was paid to them in cash for which we have no Acknowledgement. They had very clearly mentioned to us that they give no credit but now they are claiming the Fraud balance from us. They are also denying to honour the Credit Note they had issued for which we have all the proof.
Please advice
R.Ramachandran
(Expert) 28 June 2011
If they have shown as debit against you, even when you have made the payment by way of cash, and when you do not have any proof/acknowledgement in regard to the cash payment, then you have hardly any chance.
Mere proof of credit note is not enough. They will show the credit note as adjusted against your outstanding payments.
Querist :
Anonymous
(Querist) 28 June 2011
Sir Thank you for replying. But never in their correspondence with us they have raised the balance issue, in fact we have sent them numerous mails asking them to liquidate the material that is returned to them. They are just using the opportunity as we have no acknowledgement. The emails in which we have asked them to settle dues earlier never in a span of 5 months they have raised the payment thing and in course issued a credit note for 30% of the material returned to them and asked us to take the leftover material back. Please advice what can we do now???
