This is to all Seniors and Experts,
I am a CA Student from Kachchh ( Gujarat ). Now, I am a victim of Govt offices (like all ordinary people of India) and I found helpless so asking for help from all the seniors and experts, I am facing following two problems,
(1) I applied for 2 wheeler driving licence in September month in local RTO office, they accepted my form and said come after one month for test I came back without knowing that they issue LEARNING LICENCE on submission of form ( I went there after inquiring the procedure but all said we get licence from AGENT so you do the same, no one told me about the procedures).
Now, RTO officers are saying we don't have time to find your submission form, come tommorrow and at tommorrow again one more tommorrow. I can't go every day as I am in service and RTO office is out of CITY almost 8 km.
Agents are sitting outside the RTO office and every person compulsirialy have to take there help for getting licence, if someone try to go direct licence from officers then they will do things what they are doing with me?
And if someone take help of agent then that person even don't need to know driving he/she get licence of 2 wheelers and 4 wheelers without driving test just he must have money. (Actuall fee is Rs. 60 illegal fees is around 600).
Now what I do, please help. I am driving on roads without driving licence because my job location is 4 km away from hope.
(2) My father applied for new electricity connection in May-2011 for our new under construction house. Few days ago when my father went to local Electricity board office (i.e. PASCHIM GUJARAT VIDYUT COMPANY LTD.), the Cheif Engeenir rudely replied that your application has been cancelled because you have come after long time. The problem is they didn't give intimation to us ( but the Chief Engineer was saying we have intimated you go post office and ask). But in real we didn't get infomation or letter about there decision. He said fill a new form.
Again here they are forcing us indirectly for taking service of illegal agents so they can get there share of bribe.
I tried to complaint for this on grivience cell provided on the ELCTRICITY BOARD WEBSITE https://www.pgvcl.com/FORUM_NEW/FORUM.pdf. But local complaint center is not reciving my call. There E-mail is not working and on Head Office they received but latter they cut my phone delibaretly without listening my complaint.
I tried to did following things for copping with above problems,
(1) Called to NATIONAL CONSUMER FORUM helpline but they said they can't help.
(2) Tried to call ZEE NEWS HELPLINE but there phones are busy.
Now, please suggest what to do? Its not only my problem but its the problem of all common people of India.
Thanks in Advance.