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ashish (owner)     20 August 2015

Damage to machine

Hai 

       i took my EPSON me office 960 fwd scanner printer fax machine . to authorized service center aurangabad. i was given recipt for PAPER ERROR resolution SERVICING.i was told to leave the machine and that it would be serviced and given in a few days.on the fifth day when i called i was told everything is fine work is in progress. on the 12th day when i called they said everything is destroyed. very clear that they damaged it. so under which sections can i file complaint for damaging the machine and ask for compensation? 

i have recordings of conversation with them and job card recipt as concrete evidence.



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 2 Replies

Nitish Banka (lawyer)     20 August 2015

go for a consumer complaint in consumer forum

Rama chary Rachakonda (Secunderabad/Highcourt practice watsapp no.9989324294 )     20 August 2015

Before filing the case in consumer forum arrange to send a legal notice through lawyer first. Give sufficient time for their reply then file a case in consumer forum with all evidences. 


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