When we are denied good service by business or when we are put to trouble in the form of ignorance non reply etc by business and the customers undergo trouble under what section can we penalise business to payus compensation. These days business have become more like gambling and licensed cheaters they care a damn for customers and simply ignore them. They are advertising something great and are not providing what they promise and are ripping away people of their precious money. Most of the citizens are not going to court because they feel that it is a slow and laborious process and that the system is corrupt. I have not seen a single builder in this entire country who is atleast 25% honest. Then how can we say our future is secure. Are there not any more bold individuals in this country who can fight this monster. Coming back to the point please let me know the sections under whcih the businesses could be prosecuted for denial of service for negligent service for not delivering what they promise because beleving them lot of citizens are loosing their future . I was not able to write my exams on time because of faults from both BSNL and tata photon and have lost a part of my future tell me one individual in this whole country who will understand and help there are none so I want these guys to pay me compensation for their stupid service because of which I was trapped.