Sir, I have been continuously contacted by Axis Bank asking for repayment of balanced amount that is due on credit card payment. They are giving me details about the year since when the credit card payment is due and have imposed the fine for the same upon me about which i wasn't aware of, until they contact me. Now the issue is that my company had a tie up with Axis Vank due to which my salaried account was in the samw, but in year 2018 things changed in the company and our salaried account were shifted to Yes Bank.
I've informed Axis Bank that I'm not eligible for the payment as a matter of since i never had any credit card and even never obtained any credit card from any bank yet. Regardless of me narrating the entire story to them, they're not listening, however i never got any credit card neither is any payment from my side was due to any bank. They're now contacting my colleagues regarding the matter which is turning to be very shameful for me. Please suggest me about how should I resolve the issue and prove myself innocent since the continuous calls to me is intolerable.
