Dear all,
I am a real estate broker and had shown my client a villa through another broker. My role was very limited as I just introduced my clients to other broker and I shared her number to my clients to be in touch with her directly for any information as I was very busy. I know my clients for last 10 years and they are like friends to me.
The other broker was genuine and kept me informed at every stage and she managed to introduce the seller although I was not present but kept me informed at every stage. She has couple of messages of my clients interacting wither to introduce the seller, google meet links, screen shots of meetings on google meet ect. Yes, agreed she had managed everything on my behalf and I was purely absent. Post introduction my client has asked the other agent for sellers contact details to negotiate directly to see if the deal goes through.
Post sharing the number my clients have done a direct deal with a seller and have got the property registered directly with seller without informing neither me nor the other agent.
Other agent now is very upset as my clients deviated from the process and she lost her commission which was duly payable by the seller. She did request me to have this matter settled and my clients were refusing to make any payments for her, she escalated the matter to BNI where me and my clients are official members and it was a huge escalation and my client immediately settled the 1% commission to me.
Other agent has not received her commission from her client as he is not in the same city and is not contacted now. She has sent a legal notice now claiming that purchaser were her clients and that she was supposed to be getting paid the commission and that wrongfully they have paid me who placed no role in the sale, she has produced all what’s up message and screenshots as proof. She doesn’t have a written agreement either with my client or agent agreement among us.
Wanted expert advice as to firstly does she even have a case.
Although I know she has been betrayed, I am helpless and would want to stand for myself. Legally what can she get, we have not replied for the notice received from commercial courts and now we have received a mediation notice which we haven’t replied as well. Will she be governed under law in ay way. How can we protect our rights.
Thanks in advance.