LCI Learning
Master the Art of Contract Drafting & Corporate Legal Work with Adv Navodit Mehra. Register Now!

Share on Facebook

Share on Twitter

Share on LinkedIn

Share on Email

Share More

SALIL   29 March 2016

Wrong food served by airline

I have recently travelled on Alitalia  from Rio De Janiero-Milan .

The ticket was booked online at their  site.

 While making the booking I had booked a Special Meal - Hindu Vegetarian Meal  at the time of booking the ticket .

 However when I was served Dinner on the Flight I was shocked to find out as I tasted it , that the meal contained chicken/beef .

  I immediately reported it to the cabin Manager as well as the purser on the Flight.

 They gave me a complaint/claim form to fill in which I did and handed over to them. However I was further shocked when at breakfast time I was served Ham .

 I have written to the Airline and they offered me a compensation of Euro 50 in the form of a Voucher which I can use in future.

I am not satisifed with thier offer and want advise as to what my rights are and what the rightful compensation should be for this lapse on part of the Airline



 0 Replies


Leave a reply

Your are not logged in . Please login to post replies

Click here to Login / Register