Hi Experts,
Can anyone help me harrsement from HSBC Credit Card.
I have used HSBC Creditcard in the month of 30th May 2009 and I have not received the Credit card statements for the Month of June.So, I was not aware of payment due date. I have received a call on 25th june 2010 from collection department reg the payment for credit card usage, then I told them that I have not received the statement and when they told me that the due date is 24th june. I have paid the amount to the Executive on 25th June immediately with out any delay.
After 2 months they have sent statements with late payment and Interest even after paying the amount. when I called to Customer Care they are simply keeping my call on hold and simply disconnecting the call.I need to be in IVR for 30 min after that I will not get any reply. It happened repeatedly
Now They have charged Rs.10,000/- as interest etc , blocked my card and harrasing me to pay that amount .Inspite of that they are threatning of reporting to CIBIL as a defaultor. When I have mailed them I have not received Positive feedback.
Please suggest me how can I proceed further.
Thanks for your valuable time.
