As per RBI guidelines the Bill should be supplied 15 days before due date.
Here the CC companies including M/s SBICPSL that uses M/s State Bank of India Logo and is a company of M/s SBI in joint venture with M/s GE Money in which Directors of M/s SBI are also on board of SBICPSL shall claim that bill was sent by ordinary post.
The responsibility of the CC company is to supply the bill on the doorstep of the customer and is not over by claiming that bill was sent.
If these companies are serious and genuine and sincere than they shall dispatch the bill by redg. Post.
It is not sent by redg. post because the companies start levying penal charges that are to the tune of 3.75%/month=43%/pa.
Although the National Consumer Disputes Redressal Forum has also advised on usurious rate of interest.................
https://ncdrc.nic.in/CC512007.htm
They won’t provide any proof of delivery.
In which business you get this kind of return.
Then the arm twisting starts by showing delinquency and reporting the default in payment.
M/s SBICPSL as per various publications and judgments won’t agree to waive off any penal charge and in the end you shall need to approach consumer forum.
Hence you may approach a lawyer dealing in CC/Consumer matters and get your name deleted by order from DCDRF from CIBIL and also get the revalidated card and to send all bills by redg. post only and waive off all penal charges.
The DCDRF may order compensation, payment of legal expenses that can cover lawyer’s fee paid by you.
If you wish you may try with M/s SBICPSL but it is for sure that this CC company shall treat is as ‘settlement’………………….
Settlement is an adverse entry in credit history maintained with credit bureau's like CIBIL..................
By now delinquency would have been recorded in credit history maintained with credit bureau's like CIBIL.
While you negotiate demand in writing that bank should 'Waive off' and not 'Write off' and the settlement shall not have any adverse bearing on your credit history, credit worthiness, and loan taking ability in future.
Better take the help of lawyer handling banking, consumer matters.
There are many threads on CC that you may find relevant e.g;
https://www.lawyersclubindia.com/forum/Standard-chartered-and-shaha-finlease-95120.asp#.Utl35tK6a3Y
https://www.lawyersclubindia.com/experts/Credit-card-problem--446451.asp#.Utl4H9K6a3Y
https://www.lawyersclubindia.com/experts/Credit-card-defaulter-time-limitations--446061.asp#.Us7ig9IW1MA
https://www.lawyersclubindia.com/forum/Harrasment-by-icici-banks-recovery-agents-76271.asp#.UUc5U0pFZ_4
https://www.lawyersclubindia.com/experts/Credit-card-debt-448106.asp#.UvpMrEeBmXU
https://www.lawyersclubindia.com/forum/Standard-chartered-and-shaha-finlease-95120.asp#.Usvvc9IW1MA
https://www.lawyersclubindia.com/experts/Credit-card-payment-443961.asp#.UsvwjNIW1MA
https://www.lawyersclubindia.com/forum/Credit-card-robbery-fraud-in-china-94830.asp#.UsvwUtIW1MA
https://www.lawyersclubindia.com/experts/Harassment-by-recovery-agents--442841.asp#.UrhGa9IW1MA
https://www.lawyersclubindia.com/forum/Harrasment-by-icici-banks-recovery-agents-76271.asp#.UUc5U0pFZ_4
https://www.lawyersclubindia.com/forum/Salary-account-freeze-without-my-notice-95425.asp#.UswXWNIW1MA
