I had taken a education loan in 2011 from a private bank, and completed my engineering in 2015. Due to some family situations I wasn't able to go for a job and till now I didn't got a Decent job. The last payment was on 2017, and the loan turned into NPA. I got the mail from bank and I convinced them by informing my situation. Now in 2019, I got a mail regarding account linking, and I went there and they almost treated me like I was about to run away without paying their amount. I told them I will pay the amount within 3 years. But the new manager is not willing to hear, and he zaid they need to settle the the amount by OTS. Otherwise they will move to legal procedure. I know its my fault, but all I want is to get some extra time to pay the amount. I discussed with a bank employee regarding the same and he told to me that, he faced the same situation and he sent a registered mail explained his current financial sutuation and he got it rescheduled and extended for 5 years. Now it has been only 3 years. Is there any ways to get rescheduled the loan? If it's possible, it will be helpful for me to share the format of the application and the list of documents to be enclosed?
Thanks in advance.