I joined my previous company on Jan 22, 2007 and left on 14th Nov,2012. Since I completed 4 years 240 days in that company I have asked finance team on the eligibility for gratuity, they themselves are not sure and after many follow ups they told me that they have included me in the list and sent it for LIC approval. After 2 months I got below reply.
"Had an update from LIC, they have rejected claims of those who have not completed five years service and your claim is also there in the rejected list."
I replied with few references from web where it is clearly mentioned that 4 years 240 days are sufficient to claim gratuity and asking for next level of contact (either from organisation or from LIC), but dint get any reply.
Please advice on how to proceed on this.
Thank in advance....