Online shopping site - delay(more than 2 months) in delivery

Engage the company in written communications at its official email id and record all calls. Be specific during your communication in writing and in verbal.

At times such companies may not have product in stock. The company might have not disclosed to you that it shall supply fresh or refurbished stock.

After communications you may submit notice {which you can also send} mentioning that company has defrauded you and if the company does not beg apology in writing say within next 7 days , and refunds your money with interest { that you may decide}cost of communications that you have to bear, penalty that you may decide, towards financial loss, mental agony, due to their bad/illegal conduct, deficiency in service you shall be constrained to approach the institutions of including but not limited to police, print and electronic media, govt. regulators registrar of companies, ministries, courts of law, consumer forums, Lok Adalat, NGO’s, public social-legal forums etc at its cost and consequences and all charges towards legal consultation, legal notices, court case etc shall have to be paid by the company.

If the company does not yield to your notice you can proceed and issue a legal notice and/or approach the institutions e.g. DCDRF, Anti Fraud cell of local police, Cyber Crime {follow up thru RTI to move them. One phone call or email by them may suffice for your purpose}

or as deemed fit.

It shall be appropriate if you engage a competent and experienced consumer cases lawyer.