Originally posted by : member12345
as i had mentioned earlier, go with the RTI method..and i dont agree if someone tells here that it is waste of stationary ...as it is much better tool and quicker way to get this going within the next 30 days instead of going through any litigation or consumer forum process..but i would stil support the fact that you alteast need a legal heir certificate..
There is nothing which SBI knows and he does not know. Giver facts indicate that he has got all information on loan across the table and also he has no dispute on the loan due and interest. There is no information wanting to be taken from SBI which he does not have.
RTI is not at all a greivance redressal mechanism. It has a highly limited scope of only getting information.
all that he wansts to know is the procedure for obtaining succession certificate. In this regard:-
(i) this information is not available in SBI so they cannot be compelled under RTI act to advise on the same.
(ii) this information is avilable in SDM office and can be inquired by just walking in.
Those information which can be had from normal inquiry, if put to RTI gives a license to the authority
(i) not to reply for 30 days
(ii) After thirty days give a nonsence reply.
(iii) reject the appeal within 30 days of receipt and make the applicant to run for months to CIC/SIC.
RTI is certainly a waste of stationary in this case.
All that he needs is a legal heir certificate (also called succession certificate) which he may be needing at man other places as well.. This is a routine matter for local lawyers and a very senior or highly competent lawyer is not needed for this.
His deceased father is one of the joint proprietor of the property. None on earth can compel SBI to hand over the document without this certificate (unless some facts are not disclosed)