Can irctc employee file cast at cat

The Indian Railway Catering and Tourism Corporation (IRCTC) does not fall under the direct jurisdiction of the Central Administrative Tribunal (CAT). The CAT primarily handles service matters for employees of the central government, all-India services, and other notified organizations. 

Hi Sir,
Thank you for your reply. If CAT does not have jurisdiction over IRCTC employees, may I please know what is the proper remedy available? Can an IRCTC employee who has been terminated directly approach the High Court under Article 226 for service matters?

He can approach labour court for labour related issues.

Labour Court / High Court may be approached.

- Yes the CAT has jurisdiction to adjudicate (decide) aservice matter relating to termination of employment, concerning an employee of the IRCTC

CAT do not have jurisdiction to entertain application of an IRCT Corporation, if  any, please provide provision of Act /Rule.

What is the law under which the employee has been terminated? Did the employer follow the due process?

The employee was terminated under the IRCTC (Discipline & Appeal) Rules, 2003, framed on the lines of the CCS (CCA) Rules, 1965. The charge memorandum was dispatched to the employee’s previous address, despite an officially updated address being available on record. The departmental inquiry commenced after a delay of about sixteen months from the alleged incident, and was conducted ex parte under the said rules.

IRCTC Service matters is not within the jurisdiction of CAT. The employee need to approach the High Court or a Civil Court. He need to exhaust all the remedies before approaching the Court.

The employee has already exhausted all remedies within IRCTC and has also submitted a written grievance to the Railway authorities. The grievance has been registered on the Railway grievance portal and is still shown as “in process.” Kindly advise whether it is necessary to wait for their reply before approaching the High Court, or if the employee can proceed directly since all internal remedies have already been pursued.

The emplyee should wait for response from concerned authorities.

He need to wait for a reasonable time for the response, about six months.

You are nto clear as to how much time lag has gone after filing greivance and what exactly is the grievance.

The grievance was forwarded and registered by the Ministry of Railways (MoRLY) on 25 September 2025, and is presently shown as “Under Process.”
The grievance pertains to procedural irregularities and violation of natural justice in the disciplinary proceedings leading to the employee’s termination from IRCTC service.
Kindly advise whether, in these circumstances, the employee should await the outcome of the Ministry’s action or may proceed to approach the High Court for appropriate relief.