Subjec: legal advice needed: international betting platform (1xbet) withholding my funds demanding i
Dear Legal Experts and Lawyers,I am facing a severe issue with an international online gaming/betting platform named 1xBet, which is illegally withholding my legitimate funds and refusing to process my withdrawal.As part of their KYC (Know Your Customer) verification process, their security team has demanded that I provide a "Mental Health Certificate explicitly stating No Gambling Addiction."I have personally visited multiple registered psychiatrists (both private clinics and government district hospitals). However, all medical practitioners have flatly refused to issue such a customized certificate. They stated that under the Mental Healthcare Act of India and the National Medical Commission (NMC) guidelines, they are not legally authorized to issue specific certificates based on commercial gaming rules or third-party company demands. They can only issue a General Mental Fitness Certificate, which the company refuses to accept.By demanding a document that is legally and practically impossible to obtain under Indian medical laws, the company is using unfair trade practices to freeze my account and forfeit my hard-earned money.I would highly appreciate your expert guidance on the following points:Is there any legal recourse under Indian law (like Consumer Court or Cyber Cell) against an offshore betting entity withholding funds?Can any legal notice be sent to their Indian intermediaries or payment gateways through which the deposits were made?What is the best way to handle this situation legally to recover my money without providing this impossible document?Thank you in advance for your valuable time and advice.Best regards,[आपका नाम]