LCI Learning
Master the Art of Contract Drafting & Corporate Legal Work with Adv Navodit Mehra. Register Now!

Share on Facebook

Share on Twitter

Share on LinkedIn

Share on Email

Share More

Supratim Paul (E)     22 May 2013

How to complain against cibil

 

Hello All,

I would like to put my details:

 

I got a CIBIL report from  CIBIL two weaks bank through online. There was some discrepencies under one account. I then immediately raised a Dispute request and simultanuiously sent letter to the concerned bank. 

 

Post 3 days of the letter to bank , I have recieved a reponse that they have updated the data and requested me to verfy with CIBIL. I thought of calling CIBIL and called them up , they told me the account has been deleated from the report. I was surprised to hear that. To confirm again I then called up CIBIL after two days and then the response I got they are waiting from response from the bank. 

 

When I told them that two days before I got response from CIBIL that the account has been deleated then after that he told me yes the account has been deleated. Then I thought of asking the bank as way the account was deleated as generally the account in CIBIL remains for 7 years if not updated after being closed.

 

I then sent letter to the bank asking about the update in CIBIL related to the account. After two days I got reponse that the account is already updated and they have even shared wth me the updated data.

 

I then again called up CIBIL , then they are saying they are waiting for bank response and when I asked about the account delation then they responded that the account has not been deleated.

 

I basically wanted to say the CIBIL has been misleading me in the report updation and telling me lies which amounts to mental harassment and CIBIL being a very serious issue.

 

I would like to complain against CIBIL and escalate to the higher management in CIBIL. Since info@cibil.com does not go to officer rank / higher management. 

 

I would like to know how can I escalate and complaint against CIBIL to the higher management or shall I complaint to RBI. I don;t want to go to court as I don;t have recorded data of the conversation I had with the CIBIL executives.

 

Request if canyone can help me on this.

 

 

 

 



 0 Replies


Leave a reply

Your are not logged in . Please login to post replies

Click here to Login / Register  


Related Threads


Loading