Thanks a lot for your response.
Kindly help and clarify to proceed further:
The mutual fund company has supplied the address to courier and has not been supplying the certified copy of the mutual fund application form , copy of Id and address proof collected from investor,despite written reminders.Is it violation of fair practices code set by RBI. Does fair practices code apply on mutual fund companies.The copy shall make it clear whether the address given by company to their courier was correct or wrong.
The mutual fund company is also not supplying the copy of airway bills.The copy of airway bills shall make it clear what address was recorded at the time of booking the envelope.Is it also violation of the fair practices code.They have simply supplied the copy of depatch summary from courier website whcih does not have the address of consignee and address of consignor.The mutual fund company is also not supplying the envelope whcih was returned to them by courier.
The mutual fund company is trying their level best to wash their hands from any responsibility and to pass on the total blame o courier.
How to obtain the documents from mutual fund company.
The mutual fund company should be made a party or not.