Respected Lawyers,
I bought a product online directly from the company. It comes with 2 years warranty. Within months it developed issue. I showed video evidence to the company.
Company has taken it back for inspection.
Now it’s nearly a month gone but they are not responding. I want to serve a formal notice to refund or replace the product now stating that this delay this constitutes defciency in service.
How long should I wait before sending the notice. Is there any defined timeline in consumer law?
Thanks and regards,
