Normally a product is given one year warranty. What are the manufacturer's obligations after warranty period. Are they required to provide services / make spares available on paid basis even after the warranty period.
Kuldeep Gauniyal (Sr Manager - Legal) 25 August 2014
Normally a product is given one year warranty. What are the manufacturer's obligations after warranty period. Are they required to provide services / make spares available on paid basis even after the warranty period.
Kumar Doab (FIN) 25 August 2014
Company is liable on paid basis.
Kuldeep Gauniyal (Sr Manager - Legal) 26 August 2014
If it is a out of warranty, then the company is not liable to pay but I think the company is required to make spares available for certain period even after the warranty period.
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