A judgment has come from the Tamil Nadu State Consumer Disputes Redressal Commission following a complaint filed by a registered Trust known as the Citizen Consumer and Civic Action Group which alleged “inexcusable indifference” in clearing the city’s rubbish. The Trust pointed out that the municipal corporation was statutorily obliged to ensure that the city was kept clean and safe through regular removal of garbage, for which it had entered into a contract. As the contractor had not cleared garbage properly, the city had become a breeding ground for mosquitoes, endangering public health.
The State Commission looked into this complaint, saw photographs, and in its verdict held the corporation responsible, and also ordered monetary compensation to be paid by the municipal corporation, since overseeing the work of the contractor was the responsibility of the city corporation. Since a precedent has been set, the TN commission’s order can be used all over the country under the Consumer Protection Act (CPA).