I have resigned from a private limited company in May 2018. I had to leave due to some personal reasons which are unavoidable. It was agreed by the employer and I was given immediate relieving without serving notice period.
During the exit interview, HR has informed that I would be getting Gratuity as I have worked there for more than 6 years. Later, after a week when I followed up with them to check the status, HR informed that I would not be eligible for gratuity as I did not serve notice period. When I asked them why the same was not informed to me during the exit interview and if it the rules were so, I would have served notice period and leave the organization. To this, the HR has replied that she was not aware of rules properly.
They gave me an option to serve notice period if I was okay with. Keeping aside my personal issues, I agreed to it as I did not want to lose the Gratuity amount nor the experience letters. Till date, I did not receive any call from HR nor they are bothered to reply to any of my emails. Every time I had called them, they give lame excuses saying the concerned person is busy or they are looking into the matter.
I request you to suggest me on what can be done in this situation and guide me accordingly.
