1.This is a simple matter. Denial of information can be appealed through first appeal, and then second appeal
CIC appeals of Senior citizens are given priority, and you can write a personal letter to Hon.IC to give top priority for this appeal in view of your age and urgency/importance of information.
2.Also issue simple Regd., complaint notice to the Bank, seeking all certified copies as an affected party under consumer act.
3.Even in District Forum at Rs.100/- as fees you can complain against the Bank for deficiency of service. Senior citizens get priority in hearing. Proceedings are summary in nature and within 90 days you may be able to get a certakin redressa.
3.There is a portal PGRMS and lodge your complaint with concerned Bank through that on line portal either RBI or through Finance ministry (Please send the copy of notice given to Bank as attachment). THis process will not take much time and can be completed within 5 minutes.
4.Infact the case is simple and you may not need an Advocate for all this.
5.Please file another RTI Application before Banking Ombudsman and concerned Bank as to the reasons for finding the transactions as "Valid Internet Transfers"
6.If you are residing at District Head quarters, file a complaint before DIstrict Legal Services Authority, and Lokaykt Judge is empowered to enforce his orders against the Bank and there is no appeal against his decision.
These are the simple steps that are cost effective and enables self drive without depending on others but I am afraid as to the complainant is having time, inclination to do all this which takes maximum of two hours.(Body of complaint is one and the same, and need copy and paste by changing addresses only)
If complainant atleast mentions his place of residence, atleast some volunteers can guide him personally.