Mr. A has two possible options for making an insurance claim:
Third-Party Claim: If the lorry driver was at fault, Mr. A can file a claim against the insurance company of the lorry. This falls under third-party insurance, where the insurer of the lorry compensates for damages caused to Mr. A’s vehicle2.
Own Damage Claim: If Mr. A has a comprehensive insurance policy, he can claim damages from his own insurance company. In this case, his insurer will cover the repair costs, and if applicable, later recover the amount from the lorry’s insurer2.
To proceed, Mr. A should: Report the accident to the police and obtain an FIR. Inform the insurance company immediately. Gather evidence, including photos of the accident and witness statements.
Follow the claim process as per his policy terms2. Would you like guidance on filing the claim step-by-step?