Kindly advice what all can be done.
A is a Manager with a Life Insurance Company.
His bosses wanted to trap him in a case of malpractices, and to end his employment and also to blackmail him so that he does not sue the company legally.
The sale of Insurance Policies of the company has been low for almost one year in all branches for all Managers, and the bosses were exercising pressure to fetch business by any means or resign or face termination of service.
The insurance agent sources the policies from the clients and the client has to fill up and sign the proposal form, and has to provide self attested proofs of his identity, address, date of birth, photo, payment by cheque/DD/cash etc. The original documents of the client are to be seen by the agent or mangers of the company, and on the self attested photocopies they have to record that the originals are seen and verified by them.
First insurance agent, then A checks the file to ensure that all process of the company are followed, then the PA of Branch Manager and then the Operations staff of the company checks the file of the client, and the checking by Operations staff, in the branch is final, and if they find any lapse they send it back to sales staff i.e. Manager and agent, and when they find it OK, they send it to HO of company for the issue of Insurance company.
In one case A received one file back from Operations Staff with some objections to clear, and A finds that he has never submitted this file, and that his signatures ( his usual initials) are forged, agent's sign are forged and in fact this agent after getting licensed, immigrated to foreign country and never submitted any business, the photo- voter card- phone number-address-of the client is fake, the cheque of the customer is fake ( and later on enquiry from the bank it was found the cheque is of Dead Bank account owned by PA of the Branch Manager). A found that this was done to trap him and the handwriting on Proposal form, cheque, and other docs is of PA and BM.
One day before A was informed that he has been terminated.
A took away the file and later gave a copy of all docs in file to Zonal HR Head, Boss of BM, with verbal complaint. Nothing happened. Company has recorded the file has not come back from sales.
The issue is about 6 months old.