Name: Karan Kulkarni
Address: Ulsoor. Bangalore 560042
I am a vodafone / hutch customer since 2003.
I had shifted to postpaid connection, a couple of weeks ago. Due to a family emergency I had to travel to Pune, during this time persons from vodafone had come to verify my address. As I was not in town, I had asked the person to go ahead and verify me, since the landlord was there. I am staying at this location for the last 20years. It was clarified that I stay at this address to the person who had come to verify. Inspite of this my verification was marked negative. A second person had gone to verify my office address. I am a director at the office and had once again asked them to verify me, since i was still at pune.
After that my phone had been de-activated and I have been harassed by vodafone executives at the customer store as well as the call center. They seem to be helpless and hopeless and unable to help, forget "happy to help"; all i get to hear is "i understand... i understand".
I use this line as well as personal calls. And i have given this number to over 2000 contacts.
My connection has been disabled for a week now. This is torture and complete waste of my time and energy. Is there any way to get a compensation or sue vodafone?