I have been using Airtel connection from the last 3 years. but since the last 18 months i am facing frequent call drops. i raised my concern with Airtel to resolve the problem or disconnect my connection. for that Airtel gave me Waiver of Rs 500/- as retention bonus and promised that the problem will le resolved in 2 months time. but my problem was not resolved even after 2 months so i asked Airtel to disconnect my connection and it was finally disconnected. I am yet to clear the pending amount of Rs 2000 /-. So since last 2 months i have been receiving calls from Airtel to pay the remaining amount. Now my problem is why should i pay when there were frequent call drops. Airtel representative called me and used abusive language and threatened me that legal proceedings will be initiated against me.
I don't want to clear the due amount when Airtel has not given proper service . pls advise what to do