I purchased a packet of toffee where i found 1 wrapper empt

farzanaalvi (Querist) 26 January 2015 This query is : Resolved
I purchased a toffee packet where i found i wrapper empty i have mailed the customercare department of the company they didnot respond what do u doi have mmentionedin my mail that i would be going to consumer court.

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prabhakar singh (Expert) 26 January 2015
Pray God to take me back to an age of toffee
minor who can be so be fooled as that will stimulate me to give you an agreeable answer.
If you can not i beg your PARDON!

Guest (Expert) 26 January 2015
What compensation from the compensation you would prefer to ask through the consumer forum in lieu of an empty wraper of a toffee, a toffee + interest on the cost of a toffee, or two toffees, or a bagful of toffees?

Anyway, best of luck!

Dr J C Vashista (Expert) 27 January 2015
Yes, you must file a consumer case after considering the cost of toffee packet and litigation expenses.
Best wishes.

Rajendra K Goyal (Expert) 27 January 2015
Legal path is cost and time consuming compared to the cost of article involved, better avoid.

Guest (Expert) 27 January 2015
Irrespective of Cost of purchase you could initiate action but ensure you have sufficient evidences like Bills for Purchase etc.

P. Venu (Expert) 27 January 2015
The reported incident is certainly amounts to deficiency in service and is amenable to action. Incident may be trivial, but substantial public interest is involved.

Guest (Expert) 27 January 2015
By the way, what difference in weight or count of toffees did you find with or without an empty wrapper, as compared to the weight or count of toffes noted on the packet? Also, how do you propose to prove that the empty wrapper was found in the packet, not placed by any child belonging to your family after taking out the toffee?