I like to inform here that some inherited Reinvestment Plan Certificates, made on 2004, of which father is 1st holder ( expired in 2005), 2nd holder is myself and third holder is my mother (alive) who is bedridden . I am only child of my parents. I wrote a letter on 14/02/2020, to my concerned branch manager enclosing those original RIP certificates and father's death certificate, for depositing prescribed maturity amounts as in 2009, in my Saving Bank Account. For delay in case, I wrote a letter to GM(Operation & Service) for early settlement. Then he forward the case to Chief Manager(Customer Service), on 29/02/2020 who wrote a letter that your case has been taken up for early redressal. After that I further wrote to Branch Manager on 07/03/2020 along with email copy to that GM(OP & S),but no reply. Then , further I sent email letter to GM(OP & S), with copy to bank Ombudsman/RBI, on 19/03/2020, where I claim , to give additional interest benefit from 2009 (Maturity year) to till settlement date. Yet no reply is received.
Now I asking a guideline from group of lawyers that
1) Whether I am eligible to get that additional interest benefit from 2009 (Maturity year) to till settlement date of of those RIP certificates. If yes, then what will be the rate of interest.
2) Now what I am to do for having no reply from concerned authority of the Bank till now.
Please guide me