>>> You have not replied to a few points. This information shall help you, hence post it.
Has your service been confirmed in writing?
You are located in which state: Delhi or UP?
Redg. office of your employer is located in which state: Delhi or UP (Noida)?
It is guessed that you are with some support group of some Private Insurance Company? This support group might be a subsidiary or agency or subsidiary of Insurance Company.
You may also clarify: Who is your employer and who has issued the appointment letter; Insurance Company or Support Group?
What was the location mentioned in appointment letter: Delhi or UP and what is your current location; Delhi or UP and is the current location assigned to you in writing?
Our hunch is that HO of the support group is in Noida, however you need to confirm the location of Redg. office which might be mentioned in your appointment letter or registration certificate displayed in office.
It is felt that this support group might be registered as BPO/Call Centre and it is an Information Technology Enabled Services company.
As per court judgments too BPO/Call centre are covered by Shops and Commercial Establishments Act.
Delhi High Court
Mantec Consultant Pvt. Ltd. vs State & Anr. on 11 April, 2012
https://www.indiankanoon.org/doc/147071732/
It is felt that Delhi has not granted any exemption from the provisions of Industrial Employment Standing Orders Act, and since no. of employees is 3000 standing orders should be applicable.
As already pointed out if standing orders are not certified Model Standing orders shall apply and shall overrule and prevail upon any private policy/agreement of the company.
If your service is confirmed in writing notice period applicable to you should be 1 month only and FnF wages and service certificate has to be supplied by last day in office.
AS per your designation you should be covered as ‘Workman’ as in ID Act and ‘Employee’ as in Delhi Shops and Commercial Establishments ACT.
Since you are apprehending termination you can raise an Industrial Dispute now also.
>>> While the 60 days notice period is beneficial to employer it is detrimental to your interest since next employer is unwilling to grant joining time of 60 days.
Your present employer might also have a policy to grant joining time of 30 days only to incoming employees while it might be keeping 60 days time for exiting employees.
AS per Delhi Shops and Commercial Establishments Act, too the notice period applicable is 1 month only.
1 month notice period is sufficient on all counts for the employer to put his house in order.
Sec: 30. Notice of Dismissal: (2) No employee who has put in three months’ continuous service shall terminate his employment unless he has given to his employer a notice of at least one month, in writing.
(a) Applicability of section 30
The protection of the provisions of the section is available to all persons who fall within the
definition of the term “employee” as given in section 2(7) of the Act and who have put in three
months’ continuous services. In the absence of any standing orders or any contract between the
employer and the contesting respondent containing any particular terms or conditions, the
conditions of service of the employee relating to his employment in an establishment at Delhi are
covered by section 30(1) of Delhi Shops and Establishments Act, 1954;
(d) Section 30 of the Delhi Shops and Establishments Act, 1954 does not exclude the
application of the Industrial Disputes Act, 1947
37. Powers and duties of the Inspector.
(b) Duties of the Inspector: (i) that in dispensing with the services of an employee the provision of the Act and Rules have been complied with and no dues payable under the Act or Rules have been
withheld;
>>> The establishment works for how many days/week? ( You might be eligible for Gratuity. Moreover Gratuity seems to be inserted in CTC sheet issued to you hence it may be to your advantage. You may go thru many threads on Gratuity at:
https://www.lawyersclubindia.com/forum/display.asp?cat_id=9&forum_id=49#.U3W1LkeBmXU
e.g;
https://www.lawyersclubindia.com/forum/Clarity-between-gratuity-eligibility-service-5-or-4-8-yrs--28768.asp#.U3W1Y0eBmXU
and others covering CTC….. )
Who is conducting meetings with you: employees of Insurance Company or Support Company? They might be adding notes/notings of the meeting in your personnel file. Whereas for you all transactions are verbal and you have not placed them on record in writing with a copy to you.
Record all verbal transactions(audio/visual) and submit minutes and build favorable record in writing.
You should submit a final representation narrating dates, venue, names with designation and brief minutes of discussion by letter/email from personal email id addressed to appointing authority, MD, Chairman…………………
Has the company declined to approve your resignation in writing? If yes download the printed version.
Do you have copy of the notice of resignation tendered by you? If NO, download the printed version from so called resignation tool.
As pointed out earlier submit hard copy of the notice of resignation addressed to appointing authority, MD,by redg. post and obtain POD certified copy of runs sheet of postman from PO.
>>> You should first of all consult elders in the family, competent and experienced well wishers, and along with them a competent and experienced Labor Consultant/service lawyer, along with copies of all docs on record, give inputs in person and now let all of your representations be structured and drafted by them.
IN your notice of resignation and subsequent communications addressed to appointing authority, MD, you may affirm that the notice pay be adjusted in FnF statement/settlement @ basic pay as stated at clause number in appointment letter/HR policy dated……………..issued to you and hard copy of correct FnF statement be supplied to you by redg. post well in time for verification and acceptance, within and up to last date in office i.e. dated………………as per notice of resignation dated tendered by you……………….and the acknowledgment of notice, acceptance of resignation, correct FnF statement, payment of FnF wages by bank DD only,Form16 as per correct FnF Statement, service certificate, relieving letter (ensure with good comments, of course not with adverse comments, and avoid without comments), PF number/PF a/c slips or epassbook of each year of employment, ESIC card, Group Insurance policy number, Health insurance policy number and I cards, NOC/NDC, certificate of handover, acknowledgment of company property etc…………………….is sullied to you by redg. post within and upto last day in office by redg. post and that postage prepaid self addressed envelope is attached.
Or your lawyer may advice to attach cheque for the notice pay @ Basic pay…………
Under proper acknowledgment on the spot and the notice pay is computed in Fnf statement.
YOU MUST WITHOUT FAIL MENTION THAT YOU HAVE BEEN SINCERE, OBDEINT, AND HAVE DSPLYED EXCEPTIONAL LEVELS OF CHARACTER, DGNITY, INTEGRITY AND HAVE EXTENDED STRECHED WORK HOURS AS AND WHEN DEMANDED TO WORK FOR COMPANY (DOWNLOAD ATTENDANCE RECORD, EMAILS ASKING FOR IT,SMS, ENTREIES IN REGISTER FOR IN/OUT TIME ETC) AND NO STINKER/SHOW CAUSE NOTICE HAS EVER BEEN ISSUED TO YOU AND YOUR WORK HAS ALREADY BEEN APPRECIATED IN OFFICE.
If OT has not been paid it is time to lodge claim for OT in writing.
>>> You may preferably inform next employer in writing that as per letter dated………………….the notice period applicable is 2 months and it has been informed in interview and current employer is unwilling to relieve before 60 days and hence you should be absorbed without acceptance of resignation/relieving letter and on the strength of copy of resignation and its POD only. You may preferably obtain concurrence from next employer in writing.
You should also negotiate and next employer should agree to buy out your notice period (in writing) without any conditions and handover notice pay upon joining.
>>> There are IT/ITeS employees unions and female employee’s unions too and they have succeeded to get their demands met e.g;
https://www.itecentre.co.in/
https://ithiworld.wikispaces.com/News+Update
IT/BPO Voice of India | Facebook
UNITES Professionals
www.unitespro.org
https://www.wbitsa.org/
www.itpfindia.org/
https://itnitesunion.wordpress.com/author/itnitesunion/
Shiv Mahiti Ani Tantradyan Sena(Shiv IT SENA)
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mankar.janardan@gmail.com
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https://www.shivsena.org
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https://www.amrc.org.hk/node/1088 CBPOP
https://www.freepatentsonline.com/article/Indian-Journal-Industrial-Relations/185430721.html
https://bpo.knowledgehills.com/Directory/BPO-Jobs/CBPOP-Centre-for-BPO-Professionals.aspx
https://www.dnaindia.com/mumbai/report-shiv-sena-forms-first-union-in-information-technology-sector-1465435
Shiv Sena forms first union in information technology sector
Trade Unions like CITU,INTUC,AITUC,BMS………….are more than willing to embrace the IT employees.
United employees can rake up the issue with Govt. Employee’s is a big community and huge vote bank that NO party/Govt can ignore.
You can also approach O/o Labor Commissioner, Inspector under Delhi Shops and Commercial Establishments Act……………..
Lawyers are trained in skills of arbitration, mediation, conciliation, and your lawyer may be able to able to resolve the matter in your favor without any litigation too.
There are threads suggesting that lawyers succeed…………………….e.g.
https://www.lawyersclubindia.com/forum/Neither-resigned-nor-terminated-salary-unpaid--81683.asp
There are threads to suggest that employees that are properly informed are able to defend their interest and win their cases on their own too e.g;
https://www.lawyersclubindia.com/forum/details.asp?mod_id=70662&offset=3#.U1su_keBmXU
There are threads to indicate that just by showing the threads at LCI many employees were able to resolve their matter e.g.
https://www.lawyersclubindia.com/forum/Leaves-adjusted-against-notice-period-101910.asp#.U3X3-keBmXU
https://www.lawyersclubindia.com/forum/Not-giving-salary-for-the-last-2-months-48187.asp#.UqWXbtIW1MA
At Delhi you can access Lawyers par excellence.
You may proceed under the expert guidance of your lawyer. The lawyer that has seen all docs and examined the inputs in person can advice you the best.