Harrashment by the easy bill.

Guddoo Yadav (Querist) 26 July 2014 This query is : Resolved
Dear Sir / Madam,

Greetings for the Day !!

Myself is Guddoo Yadav and I have applied for IRCTC agent through EASY BILL INDIA LTD. As a Franchisee. On Dated – 11/02/2014.
I have Paid total Amount for Registration is Rs- 2899/ and for Digital Signature- Rs. 1999/- to Easy Bill.

I have also submitted all the documents to Easy Bill to process the Application as an agent.
But till the date I don’t get my registration details and also they are not providing me any information about my application.They dont give me reply to my emails also.

They are always misguiding to me that it will take 1-2 week more and they give always false statement. The Sales Manager of the Easy Bill is not receiving my calls and This way now this is completed- 5 Months.
Now this is enough I don’t have more patience to wait. I loose my bussines because of EASY BILL.

Now I want to take Leagal Action aginst them for such Harrashment and my bussiness loss. But there office is in Delhi and the Jurisdiction is also Delhi. and I am from Thane, Maharshtra.
How i can complaint against him and send my leagal notice to their office in Mumbai Consumer Forum or any court. Please guide me.

Can i also complaint about this in my nearest police station against the EASY BILL in Thane Police station .

Please also I request you to suggest me Higher Railway authority contact Persons details so that I can register or approach with my complaints with them and also in Police Station.

Needed Urgent help.

Thank You.!!

Regards,
Guddoo Yadav

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Devajyoti Barman (Expert) 26 July 2014
Since cause of action has occurred in Thane, you can file case in local consumer forum.

malipeddi jaggarao (Expert) 27 July 2014
Agreed with expert
Shri Barman. Since it is deficiency in service consumer forum is the best option and you can file in Thane.