My claim under Mediclaim policy given by my Employer has been rejected. The TPA is in Mumbai. I work in Bangalore.
Please clarify the following:
1. Do I need to file complaint in Hyderabad IRDA Omdusmen or is there way to file in Bangalore itself.
2. Do I need to send the complaint through registered post to Hyderabad as I'm in Bangalore. Or can I file online or over email (with scanned copy of documents)?
3. Do I need to take a lawyer's services or is it ok if I draft it myself on a blank white paper.
4. For returning the claim documents submitted by me, TPA is insisting me to quote "I am withdrawing my claim and relieving the Insurance co. of the Liability of the Claim.". Is it right on the part of TPA to demand this.
Thanks for your support in advance.