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Sidhhi   22 August 2022

Government insurers defy Ombudsman orders!

Can non settlement of claim by government insurers be taken to Consumer Courts with out approaching Insurance Ombudsman first ?


 1 Replies

Swadha   22 August 2022

No, as the Recommendation or Award of the Insurance Ombudsman are both subject to acceptance by the complainant in full and final settlement of the complaint. If such acceptance is not agreeable, the complainant may exercise the right to take recourse to the normal process of law against the insurance company.

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