Regarding lack of service by a bank

send  written complaint  to head office copy to RBI and bank ombudsmen 

AGREE with above Expert's Advice.

Keep Smiling .... Hemant Agarwal 
VISIT:  www.chshelpforum.com

Hello, Greetings of the day!

You can complaint at the customer care number of the bank to get an appropriate redressal if than also you face the same issue then react to higher authority like write to head office or bank ombudsman. Also, you can raise your concern on the Digital complaint management system  (CMS) Portal: https://cms.rbi.org.in/cms/IndexPage.aspx.

Hope it helps

Regards,

Sneha Jaiswal