a) Is it a " Certified Copy " or just a photocopy ?
b) How is the payment made - if by Cheque can he establish the cheque was encased by the Insurance Company ?
As said by Shravan Sir, the BOP now shifts to the Insurance Company. But if the Complainant has above maybe his case is stronger.
For my information , how exactly can the Insurance Company prove their stand ? What would be acceptable to Court ?
Look forward to all thoughts