Stay calm and do not panic. Even if the person claims to be from the municipality, they do not have the authority to threaten you personally over a parking dispute.
Your legal position: The road in front of your shop is public property, managed by the municipal corporation. You do not own it. However, you do have the right to run your business without unlawful obstruction. If the vehicle is blocked your entrance and severely hindering customers, you are entitled to seek official help—but the correct way is to call the traffic police or municipal enforcement, not to enforce rules yourself.
Regarding the threat: The person's statement that they will "make you apologize" in 48 hours is coercive. If this person is falsely claiming to be a municipal officer to intimidate you, it may amount to impersonation. If the threat is serious and causes you fear, it could also constitute criminal intimidation under the law.
Actionable steps for you:
-
Do not engage physically. Avoid arguments or confrontations to protect your safety.
-
Gather evidence. Take clear photos/videos of the vehicle blocking your shop. If possible, discreetly record any threatening remarks. This is crucial if you need to file a police complaint later.
-
File official complaints:
-
Police: If threatened, call the police helpline (e.g., 112) or visit the local station. You can report it as "public nuisance" or "unlawful restraint."
-
Municipality: Lodge a formal complaint with the municipal corporation's traffic or encroachment department regarding the illegal/obstructive parking.
-
Consult a lawyer if the harassment continues, to explore legal remedies like seeking a restraining order.
Remember, the law protects you against intimidation. Always use official, formal channels to resolve this.