Wrong deductions comes under cheating fraud

sanjay (Querist) 02 May 2015 This query is : Resolved
I m using reliance mobile i called few numbers and no one answer i got billed for "RINGS" and Second most imp thing got billed for " number temp out of service" i notified reliance they said conection was made deductions are right i sent 4 to 5 times to chek again chek again again i told them your system is faulty but they wud not listen they rely on there computer and deductions are right i can prove that in court i hve the proof and can prove computer system is faulty.

does wrong deductions comes under cheating fraud.
can i file 3 case in consumer court and civil defamation(making feel customers are dumb and stupid) and criminal cheating and fraud. can i file defamation case after consumer court decision . can i file two seperate consumer and criminal cheating and fraud
.i have two numbers i notified seperately same reply. can i file two seperate case or wait for the first one n than file second case. thankx

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Kumar Doab (Expert) 02 May 2015
Show the proof that you have to your lawyer before you proceed further.

You can file complaint before DCDRF and send to TRAI as well.

Dr J C Vashista (Expert) 03 May 2015
File as many cases as you can/want, no embargo is there.
Consult with a local lawyer.

Rajendra K Goyal (Expert) 03 May 2015
Get the connection discontinued and take the services of another service provider.

You should file complaints with the TRAI and consumer forum.

Raj Kumar Makkad (Expert) 04 May 2015
You should file a consumer complaint in which all the points you raised can very well be inserted.

T. Kalaiselvan, Advocate (Expert) 05 May 2015
Well advised by experts above, I endorse their views.

sanjay (Querist) 06 May 2015
My issue has not been answered
If all the Answer is Consult the advocate
Y do we have this platform for.
Of course i know that before i take any action i have to engage or aproach advocate and file my case thru an advocate.

I am sure there is nothing wrong to have knowledge and can decide if the person has legit case
sorry I am not being rude
Let me ask my Q again
Inspite of being warned 4 to 5 timees for wrong deduction
Does wrong deductions comes under cheating and fraud
Can both case consumer and fraud case be filed together

Thankx