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Same seats booked for multiple persons

(Querist) 21 April 2019 This query is : Resolved 

Hi Sir/Madam,

I reserved a ticket from Pudukkottai to chennai on 21-april -2019. But the same seat numbers are given to another persons. The conductor also supported to those persons only.

I booked a tickets through online and my seats are also allocated but they told that was a server problem. But the same seat persons didn't have any online tickets, they had only ordinary tickets that issued by conductor, so my ticket was sold by conductor.

I need to take legal action because of me and my brother one day income was deducted because of him only and also he sold our e-tickets.
Sudhir Kumar, Advocate (Expert) 22 April 2019
you did not indicate that the seat was in which vehicle and who was the company.
Dr J C Vashista (Expert) 22 April 2019
What may be presumed that the ticket was for any bus, train, steamer, hepter, plan or any other mode?
Consult a local prudent lawyer for further query for better appreciation of facts/documents, guidance and proceeding.
P. Venu (Expert) 22 April 2019
You may may make a written complaint with the authorities concerned and demand compensation. You also have the option of approaching the Consumer Court or any appropriate forum.


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