This document provides 10 frequently asked questions and answers regarding the cash withdrawal facility available at Point of Sale (PoS) terminals, as issued by the Reserve Bank of India. It clarifies which cards can be used, daily withdrawal limits based on location, applicable charges, and how to identify participating merchants. It also explains that purchases are not mandatory for withdrawal and outlines the grievance redressal process. This guide is useful for cardholders and merchants interested in understanding and utilising this service.
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